1. Purpose of collecting and using personal information
Deepmedi collects and uses personal information for the following purposes. The collected information will not be used for any purpose other than those specified, and if the purpose changes, we will notify users and obtain their consent.
(1) 1:1 inquiries and identity verification
(2) Reviewing inquiries, contacting for verification, and notifying processing results
2. Personal information items collected
Deepmedi collects the minimum personal information necessary and obtains consent for it. The items collected are as follows.
- Name, email, inquiry details
3. Processing and retention period of personal information
In principle, users' personal information is destroyed without delay once the purpose of processing is achieved or the relevant service is discontinued.
The processing and retention period for each item is as follows.
(1) Complaint handling: upon completion of the complaint process
(2) For consultation: upon completion of the consultation